Jim McCann is a successful entrepreneur, business leader, author, media personality and philanthropist whose passion is helping people deliver smiles. Jim’s belief in the universal need for social connections and interaction led to his founding of 1-800-FLOWERS.COM, which he has grown into one of the world’s leading Floral and Gourmet Foods gifting companies.
Jim’s willingness to embrace new technologies that help people connect and express themselves, such as 800 phone numbers, the Internet, Mobile Commerce and Social Networking, often long before others, has enabled him to stay at the forefront of consumer and social trends. His strategy for growth includes an effective combination of birthing new businesses and making acquisitions of businesses and brands that resonate with customers as great sources for exceptional gifts. Jim has expanded his company’s gift offerings to become a leading player in the Gourmet Food and Gift Baskets business, including such iconic brands as: Harry & David®; Cheryl’s® Cookies; The Popcorn Factory®; Wolferman’s® and 1-800-Baskets.com®, among others. He has also steered the company into the emerging areas of content and media and his focus on customer engagement has enabled the organization to stake out an industry leading position in the fast evolving areas of Social and Mobile commerce, earning numerous awards for its initiatives in these exciting new business areas.
In addition to serving as Chairman of the Board of Directors for 1-800-FLOWERS.COM, Jim is the non-executive chairman of the Board of Directors of Willis Towers Watson. He also serves as a director for The Scotts Miracle-Gro Company and International Game Technology PLC, as well as for several non-profit organizations.