TEAMWORK AND DEVELOPMENT GO HAND-IN-HAND
I’ve trained or coached around 2,000 leaders in the course of my career. But I’ve never seen anything quite like this.
Too many executive education efforts provide only a pleasant experience, a certificate on the wall, and being hit up for money by the institution that provided the program. What makes a difference back at the office is a genuine change of behavior, and watching an expert doesn’t make that happen.
THE BASIC PRINCIPLES ARE UNDERUSED
One thing that does work is developing a customized, well-designed developmental plan. The basic principles aren’t secret, just underused:
Identify an explicit goal
Evaluate the overall riskiness so that it is balanced and challenging (and thus energizing) but not impossible or easy
Identify the specific actions required to reach that goal
Set a timeline with explicit milestones against which you get things done
Identify internal and external obstacles
Identify sources of help to circumvent obstacles and support your actions
Get feedback on execution and outcomes
Perhaps the first person to map this out based on real research into successful entrepreneurs was John Atkinson; given that his research goes all the way back to the 1950s, it certainly isn’t new (though I wonder why some of the apparently obvious things above keep going missing from development plans!).
A few other things are less well known, but make a difference: public declaration of a goal, a mentor or mentoring network (cf. Kram), and the like.
When we incorporated Strategic Development planning into the Ascent Fellowship program, we paid attention to all these things, of course. We set aside time for people to develop a goal statement, had them work in small groups to hot-test their ambitious goals and make sure they weren’t too ambitious, then gave time and a framework to lay out their action steps, milestones, and so forth.
Then we got unintentionally smart.
ONCE LEADERS REACH A CERTAIN LEVEL, THEY DON’T HAVE TIME FOR ANYTHING OTHER THAN A PERSONALIZED PROGRAM.
Ascent takes a new approach to leadership development, creating a curated cohort to learn from and mentor each other as much as from any content, senior mentors, or other content providers we might have. We also have other special aspects: extraordinary settings to emphasize the learning, an executive-level assessment to help tailor their learning, and diversity in content and people, but the key to it all is the cohort itself.
We emphasized that when developing their plan, they should work in anyone in the room who could help them: our senior mentors, the Ascent team and assessors, but most of all each other. We told them to anchor people into their goals: as advisors before a critical meeting, or to involve in a particular initiative, or just to call them to ask how their goal is going, and to be sure to book that call or meeting.
And this is where we moved from the logical and useful to the extraordinary and powerful.
IT BEGINS WITH AN OPEN DISCUSSION AND ASSESSMENT
We had been afraid that a sit-down process, however necessary, might diminish the energy generated over the week they had been together. We were wrong on two counts: if anything, they gained energy – and they certainly weren’t just sitting down! They were moving around, asking each other for help, alliances, information, guidance – and getting progressively more excited as the aspirational moved towards the practical.
One small subgroup came together to support a key diversity initiative – but not as a clique, for all of them signed on to other people’s plans as well.
One CEO of a startup wandered around, unsure of what to do. I asked about his plan; he said his first step was raising funds. I turned to another CEO in the group, a seasoned startup leader of multiple firms and said, “would you like to help?” “Sure!” he said, and they got to work.
Several set up times to introduce each other to their larger network. Among our cohort and mentors are some genuine luminaries – CEOs, diplomats, even a president – who opened up their experiences and their connections to help others make this happen. It appears a number of new ventures were brainstormed just because of this session!
We asked people for their feedback on the whole module, of course, and while they liked and found many things very useful, strategic development planning got the top ratings for usefulness (one bypassed the five-point scale entirely, scribbling in “10, 10, 10!”), and several wanted more time, to work plans out still further.
Fortunately, this isn’t a one-time event. Our Fellowship continues over time – two more modules for this cohort, each spaced a few months apart to allow them to take action on their learning – plus any follow-up we do in the future. Next time, we’ll start off by seeing how they are going on their plans, and rest assured we will keep time for more planning.
But what made it work wasn’t us – oh, it was helpful to know how development works and to provide guidance on development planning, and whatnot, but at the end of the day, the group itself was the power source. The group was both diverse and had overlapping issues; and they had opened up to each other to offer help and to ask for it, and you could see the energy they generated as a consequence – the critical mass that led to an explosion of creativity for future impact.